Jaipur Airport: World’s Best in 2-5 Million Passenger Category

In the 2017 survey by Airports Council International – Airport Service Quality (ACI-ASQ)  India’s airports at Jaipur and Srinagar were ranked as first and second respectively in the category of 2-5 million passengers. The airports won this award last year too.

Dr. Guruprasad Mohapatra, chairman, Airports Authority of India, received the ACI-ASQ Award  in Mauritius.


The Airport Service Quality Awards are the aviation industry’s most prestigious accolade. The awards recognize airports which have achieved the highest passenger satisfaction ratings in the ASQ Survey – the world’s benchmark measure of airport excellence. It surveys passengers at the airports on their day of travel reports India’s  Press Information Bureau. Every year, this program delivers some 600,000 individual surveys in 41 languages in 84 countries. It measures passengers’ views on 34 key performance indicators, including airport access, check-in, security screening, restrooms, stores, and restaurants.


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Posted on by Gunjan Bagla
Gunjan Bagla
California-based management consultant Gunjan Bagla runs Amritt, a consulting firm helping American companies to succeed in India. Amritt is the trusted advisor for India market research, India business development, India market entry, Global Engineering, Global Technology Scouting, India R&D and Open Innovation. Gunjan is author of "Business in 21st Century India: How to Profit Today from Tomorrow’s Most Exciting Market" (Hachette Book Group, 2008), Amazon's top rated title on the subject. He has appeared as the India Expert on BBC Television, Bloomberg TV, Fox Cable Business and has been quoted in the New York Times, the Los Angeles Times, the Hollywood Reporter and Business Week for his expertise on India.


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