Ericsson to expand Global Network Operations Center in India

Ericsson is expanding its Global Network Operations Center in India by opening a fourth site in Kolkata, complementing the existing sites in Noida, Gurgaon and Bangalore.

The new Global Network Operations Center site in Kolkata will help Ericsson meet growing customer demand and continue to attract and retain the best talent that India has to offer.

The Global Network Operations Center in India provides managed services that help operators in 49 countries around the world reduce capital expenditure, improve network performance and promote end-user loyalty. The managed services provided include service and resource fulfillment, proactive and reactive maintenance, alarm and network fault handling, restoration and repair of network faults, problem management and change management, customer problem management, help desks, network planning, design and optimization, application development and support, and operations management.

Amitabh Ray, Managing Director of Ericsson India Global Services, says: “India’s large ICT talent pool and fast-growing economy makes it the ideal place to base a Global Network Operations Center to serve Ericsson’s customers. Kolkata’s standing as a center of commercial and educational excellence makes it a great location for Ericsson’s newest Global Network Operations Center site.”

Ericsson’s Global Service Centers – situated in China, India, Mexico and Romania – house Global Network Operations Centers that, in combination with local and regional centers, provide managed services for networks that serve 1 billion subscribers. The Global Service Centers also develop competence to support regional service-delivery organizations in delivering professional services for the ICT sector in areas such as complex consulting, IT, systems integration, network rollout and customer support.

September 18, 2014   No Comments

Ramboll Inaugurates Global Engineering Center at Gurgaon

Ramboll, a Denmark based, global major in engineering, design and consulting, today inaugurated its Global Engineering Center at Gurgaon. The decision to start the Global Engineering Center comes amidst the demand and focus of providing global expertise using local resources from India.

Ramboll Inaugurates Global Engineering Center at Gurgaon

Ramboll’s globally benchmarked standards of design and quality will also boast of a strong focus on sustainability, simplifying the complicated projects for easy execution which help in on-time execution of the projects and will generate local employment of highly skilled professionals who have a proven track record in this domain to work not only on the international projects but also on Indian projects from the Global Engineering Center in Gurgaon.

This inauguration comes at a time when the sworn in new Govt of India is focusing an ambitious infrastructure revival plan to develop excellent world class infrastructure in India coincided with Ramboll’s long term commitment in India. As part of the operations GEC would bring in the international expertise, technical collaboration and knowledge to provide sustainable solutions in Buildings, Transport, Telecom, Oil and Gas, Energy and Environment sectors and would be a strong support and play an important role in the infrastructure design in India.

Mr. Knut Akselvoll, Group Executive Director, Country Units, Ramboll “We are proud of this facility with its capabilities to meet the growing infrastructure challenges of 21st century. Our initiative to start this center is our strong commitment to provide sustainable solutions to the world and India and our plans for continued growth in this dynamic market. We already have a strong engineering and technical expertise across 21 countries and 200 offices worldwide backed up by our strong Nordic values. This makes Gurgaon a perfect and logical location to take part and play our role in the growth of new India. This center will also help us gain better proximity to our customers across India.”

“The Global Engineering Center at Gurgaon will facilitate cooperation between our country business units in Europe, Middle East and colleagues in India in order to win more projects all over the world in the Buildings, Transport, Oil & Gas, Energy, Environment and Management Consulting sectors.

Passion for engineering and contribution to the society guided the founders when they established this company in 1945 in business approach for Ramboll. Market demands constantly influence us to introduce best technology to our customers; therefore, innovation focus would be a continuous process at our GEC. Our subsequent vision for this center is to deliver fully integrated solutions to meet the demand and be part of building the New India through this – unique Global Center in India”, said Dr. Pawan Maini, MD, Ramboll, India.

September 18, 2014   No Comments

ZTE plans to open handset R&D centre in India

Betting big on the burgeoning affordable handset market in India, Chinese telecom major ZTE yesterday said it plans to set up a new R&D center dedicated to mobile phones. The firm will also launch six new smartphones this year to tap the multi-billion dollar opportunity in India.

ZTE will price the smartphones between Rs 7,000 to Rs 18,000 catering to entry, mid and high-end segments. ”Depending on the local carrier, we would launch six devices in India, both 3G and 4G from entry level to high end category,” Adam Zeng, Chief Experience Officer, ZTE Mobile Devices told PTI. For India, ZTE is adopting a hybrid market strategy by selling handsets in collaboration with the telecom operator and through open market channels. The company is in talks with 4G operators for handset bundling deals in the near future, but declined to name them. ”We are very optimistic about potential of 4G in India and plan to launch a range of affordable phones to drive the ecosystem,” Zeng said on the sidelines of ZTE Mobile conference here.

According to ZTE Corp Head of Device Strategy Lv Qian Hao, “In the next three years, we would be among top five brand vendors of handsets in India.”  The company would also double its marketing and branding expenditure this year. ZTE, which is China’s second largest telecom gear maker, is also planning to set up a new handset R&D center in India on the lines of its Shanghai facility. However, the Chinese firm declined to share any timeline or the planned investments on the project. ”ZTE sees huge potential of handset business growth in India and is thinking long-term in terms of dedicated handset R&D center for India,” he said.

The firm, which has 18 R&D centers across China, US and Europe, spends 10 per cent of its revenue from handsets on R&D. ZTE is also bullish on expanding sales network in India. ”We have teaming up with five regional distributors to support our pan India sales,” Hao said, adding ZTE is also strengthening its after sales service support with the launch of “At Your Door Step” service. Under the new service, which will be introduced initially in some of the metros, faulty handsets would be replaced within 24 hours of the complaint.

On physical retail, ZTE said it will open up to five more exclusive stores in metros by the end of this year. Its current flagship store is in Gurgaon. The firm is also partnering online sales avenues like Amazon, eBay, Flipkart and Snapdeal to sell its premium range of smartphones including Nubia. ”We will sell our high end phone through our channel partners as Amazon, eBay, Flipkart and Snapdeal,” Hao said.

The company is also increasing its headcount in India by hiring more locals. ”Our current strength in India is 1,500 of which Indians comprises 88 percent of the total staff strength,” he added. ZTE’s annual revenue in 2012-13 was $756 million. It is yet to announce its revenue for the 2013-14 fiscal. According to International Data Corporation, smartphone sales in India grew almost three-fold to over 44 million in 2013, buoyed by affordable devices made by local firms such as Micromax and Karbonn. In the first quarter of 2014, 17.59 million smartphones were shipped in India compared with 6.14 million in the same period of 2013.

Samsung maintained its leadership in the smartphone market with a 35 percent market share in Q1, followed by Micromax (15 percent), Karbonn (10 percent), LAVA (6 percent) and Nokia (4 percent), according to IDC.

September 18, 2014   No Comments

Rolls-Royce expands from outsourced to hybrid model

Rolls Royce currently operates two engineering centres in Bangalore along with Quest and Tata Consultancy Services CS, which were established in 2005 and 2010, respectively and employs almost 1,000 engineers. While Quest supports the delivery of Rolls-Royce’s engineering solutions, the TCS centre provides engineering solutions and services for product development.

The aircraft engine maker is looking to scale up its research-and-development operations in India with the addition of a captive unit. Now, we have advanced plans to move into the next phase of growth in what we do in R&D through our own operations,” said Paul Stein, chief scientific officer of Rolls Royce. The company is looking to add resources that could work on its other businesses, including civil nuclear technology and power systems for the industrial and energy sector. “We are looking to grow capability not just in IT, but in aerospace as well. At some stage in the future we may do more fundamental research here.”

Kishore Jayaraman, president of Rolls-Royce India, said like many other global companies their ultimate goal was to generate intellectual property out of India. “We are in R&D today, but we can develop that into systems, bigger packages, serving bigger development needs that might be into futuristic technology.

September 18, 2014   No Comments

Hospira gets into R&D and Manufacturing

Lake Forest, Illinois based Hospira acquired an active pharmaceutical ingredient (API) manufacturing facility and an associated research and development facility in Aurangabad from Orchid Chemicals & Pharmaceuticals Ltd., a leading Indian pharmaceuticals company, for $218 million.

“Hospira’s acquisition of the 665 employee Orchid API facility will support supply continuity of key beta-lactam antibiotic products, improve our cost position and pave the way for future API development,” said Dr. C. Bhaktavatsala Rao, president and managing director, Hospira India. In addition the purchase includes an associated Orchid R&D facility based in Chennai, India, that will be directed primarily to beta-lactam and other API development with approximately 110 scientific personnel.

September 18, 2014   No Comments